EMR Optimization, Integration & Reporting

Support seamless adoption, reduce operational strain, and enhance care delivery.

• Provides creative, cost-effective solutions tailored to your organization.

• Supports compliance with mandated Electronic Medical Records (EMR) adoption.

• Helps streamline workflows and improve overall efficiency across teams.

Primary value: cost savings + operational efficiency + compliance readiness

AI Scribe/Ambient Documentation

Shorten appt. documentation time, improve coding quality, and reduce physician burden.

• Generates draft notes from the encounter for clinician review.

• Can improve note-close speed and coding lift in selected service lines.

Primary value: coding revenue lift + productivity

Scheduling, Referral Intake & Closure

Capture more appointments, reduce no-shows, and keep referrals inside the network.

•Improves slot fill, referral routing, reminders, and waitlist recovery.

•Turns lost referrals and empty capacity into retained volume.

•Provides real-time dashboards on referral status, fill rates, and conversion.

Primary value: retained volume + capacity

Post-Discharge Follow-Up & Care Continuity

Standardize outreach after discharge, support care-gap closure, and enable billable care-management workflows.

• Combines discharge outreach, escalation rules, and follow-up support.

• Can support CCM, AWV, and other continuity-driven revenue capture.

Primary value: new care-management revenue + patient retention + continuity-driven performance improvement

Prior Authorization Automation

Reduce manual authorization work, shorten turnaround time, and recover delayed or abandoned care.

•Automates intake, submission, status tracking, and escalation.

•Returns significant staff capacity in a workflow that often consumes multiple FTEs.

•Improves authorization turnaround and reduces delayed treatment.

Primary value: capacity + recovered revenue

Denial Prevention & Recovery

Find preventable denials earlier, improve appeals, and reduce recurring denial patterns.

· Flags high-risk claims before submission so staff can correct and strengthen them before filing.

· Improves work queue prioritization and appeal efficiency.

Primary value: direct net revenue

Why Choose PCG?

Unparalleled Experience. With years of experience in both consulting and frontline healthcare roles, our team brings a unique perspective to every project. We understand the nuances of the healthcare industry and are well-versed in addressing its unique challenges.

Tailored Solutions. We don't believe in a one-size-fits-all approach. Our services are customized to meet the specific needs and goals of your organization. We strive to deliver practical and efficient solutions that align with your strategic vision.

Comprehensive Services. Whether it's EMR optimization, telepsych solutions, data management, or ICD-10 remediation, we provide a comprehensive suite of services that address various aspects of healthcare IT. Our end-to-end solutions ensure that we can meet all your healthcare consulting needs under one roof.

Proven Track Record. We have a proven track record of delivering successful outcomes for our clients. Our experience spans across various healthcare settings, and our clients include some of the most respected names in the industry.

Commitment to Excellence. We are committed to maintaining the highest standards of quality in everything we do. Our team is driven by a relentless pursuit of excellence, and we continuously innovate to ensure that we remain at the forefront of healthcare IT solutions.

Customer-Centric Approach. Our clients are at the heart of everything we do. We work collaboratively with you, taking the time to understand your organization and its needs, and keeping you informed and involved at every stage of the project.